Chatbot Kittie is not just a chatbot, it is a true conversation partner. “As we expect from a chatbot, with every conversation Kittie asks for the customer’s name and email address, forwards the appropriate website links, and answers frequently asked questions.” In addition, Kittie also has a very personal side. The bot also makes jokes and even dares to challenge you to a game of football. “Because Kittie has a sense of humor and a Uzbekistan Email List physical appearance, we make the chatbot personal. That gives the feeling that it is not a chatbot, but an employee. And that’s how we approach him ourselves.”
A nice collaboration
Outside office hours, Kittie answers Uzbekistan Email List frequently asked questions. If the bot doesn’t know the answer, it requests the customer’s details so that one of its colleagues can take over as soon as possible. “We usually get a ‘like’ or ‘top’ in return. Our customers like to use this function in the evenings or at weekends. Chatbot Kittie and our employees complement each other well in this regard.”
Want to know more about chatbots?
Are you curious about what a chatbot can do Uzbekistan Email List or you? Then take a look at our website. Here you will find more success stories from our customers. If you want to know more about Chatbot Kittie, you can also ask Kitcentrum.nl during the free webinar on March 24 (11:00 am). Click here to sign up.