How the perfect customer experience becomes reality remains current. Can Dutch retail even afford a customer experience gap with the challenges of the coming decade?The impoverishment of Dutch retail is lurking. According to the Shopping 2030 report. Now is the time to draw up a sustainable Yemen Email List strategy for the next ten years. Realizing an ideal customer experience (CX) is indispensable.
Dutch retail must prepare
With this history, the conclusion of the Shopping 2030Yemen Email List report is all the more striking. There is not a moment to lose for Dutch retail to get ready to remain relevant and successful in the future. The impoverishment of Dutch retail is lurking.At first glance, this prognosis may seem a bit dramatic. Last year’s statistics show that Dutch retail is bursting at the seams. Online stores generated around 20% more turnover in December 2021 than in the same time period in 2020 and the Dutch marketplaces and web stores, especially bol.com, remain dominant in the market. Against these statistics, trend-watchers predict grim scenarios. The Netherlands needs to respond considerably more to technology and market developments if the retail sector is to remain intact by 2030.